Frequently Asked Questions

Common signs include missing or curling shingles, granules in your gutters, daylight visible through roof boards, sagging areas, and a roof older than 20-25 years. We offer free inspections to assess your roof's condition and provide an honest recommendation — if a repair will do, we'll tell you.

Yes! Every inspection is completely free with no obligation. Our certified inspectors will evaluate your roof, take photos, and provide a detailed report of their findings. We believe in earning your trust before earning your business.

We serve the entire New River Valley and Roanoke Valley, including Christiansburg, Blacksburg, Radford, Salem, Roanoke, Floyd, Dublin, Pulaski, Wytheville, Bedford, Smith Mountain Lake, Hollins, Bonsack, Pearisburg, Troutville, Vinton, and surrounding communities in Southwest Virginia.

Absolutely. We hold a Class A contractor's license in Virginia, carry general liability insurance, and provide workers' compensation coverage for our entire crew. We're also a BBB A+ rated business.

We're a GAF Master Elite contractor — that puts us in the top 2% of roofing contractors nationwide. This means factory-certified installers, access to the strongest warranties in roofing (including the GAF Golden Pledge), and a proven track record of quality. Plus, we're local — we live and work right here in the New River Valley.

Roof replacement typically ranges from $8,000 to $25,000 for most homes, depending on size, material choice, and complexity. Metal roofing ranges from $15,000 to $40,000. The best way to get an accurate estimate is to schedule a free inspection — we'll provide a detailed, itemized quote.

Yes! Through our partner Hearth, we offer $0 down financing with multiple options including 0% promotional rates. Soft credit check to see your rates — no impact to your credit score. Loans from $1,000 to $250,000 with terms from 2 to 12 years.

No. Our pre-qualification through Hearth is a soft inquiry only. Your credit score is not affected until you formally apply with a specific lender.

Yes, every estimate is provided in writing with a detailed breakdown of materials, labor, and warranty coverage. We believe in complete transparency — no hidden fees or surprise charges.

Yes, we work with insurance companies every day. We'll document the damage, meet with your adjuster on-site, and help ensure your claim covers the full scope of necessary repairs. We're experienced with the claims process and will advocate for you.

First, document any visible damage with photos. Then call us for a free emergency inspection — we'll assess the damage and help you file your insurance claim. Don't wait, as some insurance policies have time limits for filing claims after storm events.

It depends on your policy and the extent of the damage. Most homeowner policies cover storm damage, but coverage varies. We'll work directly with your adjuster to maximize your claim and ensure all legitimate damage is documented.

Yes, we provide emergency tarping to protect your home from further water damage until permanent repairs can be made. Call us at (540) 553-6007 — we respond to emergencies 24/7.